S.C. Skalo Labs S.R.L.
Last Updated: January 2026
In these Terms and Conditions, unless the context otherwise requires:
2.1. By creating an Account, accessing, or using the Platform, You acknowledge that You have read, understood, and agree to be bound by these Terms and Conditions.
2.2. You represent and warrant that You are at least 18 years of age and have the legal capacity to enter into this agreement.
2.3. If You are accepting these Terms on behalf of a business entity, You represent and warrant that You have the authority to bind such entity to these Terms.
2.4. We reserve the right to modify these Terms at any time. Continued use of the Platform after any modifications constitutes acceptance of the updated Terms.
3.1. S.C. Skalo Labs S.R.L. provides a comprehensive business automation and marketing platform that may include, but is not limited to:
3.2. The Platform is powered by third-party technology infrastructure. You acknowledge and agree that certain features, functionalities, and limitations of the Services are determined by our technology partners.
3.3. We reserve the right to modify, update, or discontinue any aspect of the Services at any time, with or without notice.
4.1. To use the Services, You must create an Account by providing accurate, complete, and current information.
4.2. You are responsible for maintaining the confidentiality of Your Account credentials, including passwords and API keys.
4.3. You are fully responsible for all activities that occur under Your Account, whether or not authorized by You.
4.4. You agree to notify Us immediately of any unauthorized use of Your Account or any other breach of security.
4.5. We strongly recommend enabling two-factor authentication (2FA) for enhanced account security. We shall not be liable for any damages resulting from Your failure to implement recommended security measures.
You may use the Platform and Services only for lawful business purposes in accordance with these Terms. You agree to comply with all applicable laws and regulations.
You agree NOT to use the Platform or Services to:
6.1. If You use the Platform's email, SMS, or other communication features, You are solely responsible for compliance with all applicable laws, including but not limited to:
6.2. You represent and warrant that You have obtained all necessary consents from recipients before sending any communications through the Platform.
6.3. You are solely responsible for the content of all communications sent through the Platform.
7.1. Access to certain features of the Platform requires payment of subscription fees and/or usage-based fees as specified in Your service agreement or on Our website.
7.2. All fees are due in advance and are non-refundable unless otherwise specified in writing.
7.3. By subscribing to Our Services, You authorize Us to charge Your designated payment method on a recurring basis until cancelled.
7.4. We reserve the right to modify Our pricing at any time. Price changes will be communicated to You in advance and will take effect at the start of Your next billing cycle.
7.5. If payment cannot be processed, We may suspend or terminate Your access to the Services.
7.6. All fees are exclusive of applicable taxes. You are responsible for paying all taxes, levies, and duties associated with Your use of the Services.
8.1. The Platform, including all software, designs, text, graphics, and other content (excluding Your content), is the property of S.C. Skalo Labs S.R.L. or its licensors and is protected by intellectual property laws.
8.2. We grant You a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for Your business purposes in accordance with these Terms.
8.3. You retain ownership of all content, data, and materials that You upload, submit, or transmit through the Platform ("Your Content").
8.4. By using the Platform, You grant Us a non-exclusive license to use, store, and process Your Content solely for the purpose of providing the Services to You.
8.5. You may not use Our trademarks, logos, or brand elements without Our prior written consent.
9.1. We are committed to protecting Your privacy and handling Your data in accordance with applicable data protection laws.
9.2. Our collection, use, and disclosure of personal information is governed by Our Privacy Policy, which is incorporated into these Terms by reference.
9.3. You are solely responsible for:
9.4. We may process data using third-party infrastructure and service providers. By using Our Services, You consent to such processing.
10.1. The Platform may integrate with or provide access to Third-Party Services.
10.2. Your use of any Third-Party Services is subject to the terms and conditions of those third parties.
10.3. We are not responsible for the availability, accuracy, content, or practices of any Third-Party Services.
10.4. We make no warranties or representations regarding Third-Party Services and disclaim all liability for any harm, damage, or loss arising from Your use of them.
11.1. THE PLATFORM AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
11.2. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
11.3. We do not warrant that:
11.4. We make no guarantees regarding the success or profitability of Your business through use of the Platform.
12.1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, S.C. SKALO LABS S.R.L. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL.
12.2. Our total aggregate liability for any claims arising out of or relating to these Terms or the Services shall not exceed the total amount paid by You to Us during the three (3) months immediately preceding the event giving rise to the claim.
12.3. These limitations apply regardless of the legal theory upon which the claim is based and even if We have been advised of the possibility of such damages.
13.1. You agree to defend, indemnify, and hold harmless S.C. Skalo Labs S.R.L., its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
14.1. These Terms remain in effect for as long as You maintain an Account with Us.
14.2. You may terminate Your Account at any time by contacting Our support team or through Your account settings.
14.3. We may suspend or terminate Your Account and access to the Services at any time, with or without cause, with or without notice.
14.4. Grounds for termination include, but are not limited to:
14.5. Upon termination, Your right to use the Platform immediately ceases. We may retain Your data for a period of ninety (90) days, after which it may be permanently deleted.
14.6. The following sections survive termination: Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law.
15.1. The Platform may include artificial intelligence (AI) features. If You use any AI-based features:
16.1. These Terms shall be governed by and construed in accordance with the laws of Romania, without regard to its conflict of law provisions.
16.2. Any disputes arising out of or relating to these Terms shall first be attempted to be resolved through good-faith negotiation between the parties.
16.3. If a dispute cannot be resolved through negotiation, it shall be submitted to the exclusive jurisdiction of the courts of Romania.
16.4. Any claim or cause of action arising from these Terms must be brought within one (1) year after the event giving rise to the claim.
17.1. Entire Agreement: These Terms, together with Our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between You and Us regarding the Services.
17.2. Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
17.3. Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
17.4. Assignment: You may not assign or transfer these Terms without Our prior written consent. We may assign these Terms at any time without notice.
17.5. Force Majeure: We shall not be liable for any failure or delay in performance due to circumstances beyond Our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government actions, or internet outages.
17.6. Notices: All notices to Us should be sent via email or to Our registered business address. We may send notices to You via email or through the Platform.
For questions about these Terms and Conditions, please contact:
S.C. Skalo Labs S.R.L.
Email: [email protected]
Address: Str. Principala nr. 205A5, Holboca, Iași, 707250, Romania
Phone: +4 075 305 7179
BY USING THE PLATFORM AND SERVICES PROVIDED BY S.C. SKALO LABS S.R.L., YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE OUR SERVICES.